Monthly Archives :

March 2016

Zubie makes your car a part of the Internet of Things

600 300 admin

Zubie and Castrol innoVentures to launch joint telematics solution for automotive dealerships

150 150 admin

CHARLESTON, S.C., March 7, 2016 /PRNewswire/ — Zubie, a leading connected-car platform and service provider, announced it is partnering with Castrol innoVentures to launch a joint telematics solution designed specifically for auto dealerships. The new solution will initially deploy with Motorcars Cleveland, an innovative dealer group known for leveraging advanced technologies to redefine its customer and dealer operations.

The new telematics solution integrates Zubie’s Autodealer Telematics Platform with Castrol innoVentures’ dealer-specific workflow application, a powerful combination that benefits both auto dealers and their customers, and results in increased service retention and customer loyalty.

Zubie’s easy-to-install, aftermarket cellular OBDII device, cloud and mobile solution provides rich data for both car owners and dealerships. Car owners can receive real-time actionable information about their vehicles and drivers, reducing the worry and costs of car ownership and maintenance. Zubie’s robust mobile app gives instant access to reports, real-time car health alerts, preventive maintenance reminders, customizable one-click app service appointment scheduling, and more.

Through its integration with Castrol innoVentures’ dealer-specific workflow application, Zubie augments the data sent to customers by simultaneously providing customer-permissioned, specific, actionable service-oriented information about their vehicles to the dealership’s service advisors.

Zubie’s always-on cellular connection enables constant remote monitoring of customers’ service needs – miles driven, operating conditions, and more – without reliance on Bluetooth and phone pairing. Dealers will be alerted for check engine lights, low voltage/battery issues, specific mileage, and odometer-driven service and maintenance needs. Additionally, Zubie’s unique Wear & Tear analytics algorithms help predict when issues may occur, based on the vehicle and its actual operating parameters.

“We’re very excited to partner with Castrol innoVentures to offer auto dealers a unique and powerful capability to drive revenue and loyalty, operate their service operations more efficiently, and benefit their customers,” said Tim Kelly, Zubie CEO. “The new solution showcases the shared commitment of Zubie and Castrol innoVentures to add value through customized solutions for innovative dealers such as Motorcars Cleveland.”

Motorcars Cleveland is known for operational innovations including Ohio’s largest solar canopy, a power source that supplies 70 percent of the dealership’s annual energy needs. The dealership will deploy Zubie’s unique solutions for customer service retention and also for better efficiencies through installing Zubie in its loaner and rental cars to better track performance and maintenance.

Top 5 Ford E Series Van Repair Problems

1024 667 admin

The Ford E Series Van reliability is the stuff of legend. This is why it is included in our best commercial vehicles based on Zubie driving data.

Like any vehicle though, this cavernous workspace on wheels has occasional mechanical failures. Here are the most common Ford E Series Van repair problems.

#1: Rough Running Engine

If you are experiencing a rough running engine and misfires on acceleration, more than likely the ignition coils and/or ignition coil boots are the culprit. When the rubber boot that insulates the coil dries and cracks it can allow arcing. Replacing the igniton coil mechanism can cost between $140-$200 depending on E-Series Model and Year.

#2: Engine Oil Leaks from Cylinder Head Area

If you notice engine oil leaking from cylinder head gasket the best option is to replace the head gasket and mating surfaces on the cylinder head and block. In extreme cases the cylinder head will need to be replaced. The average cost for replacing a head gasket is between $1100-$1400.

#3: Front End Makes Rattle Noise Over Bumps

There may be handling issues and excessive play in the upper and lower ball joints if your E-Series Van is rattling over bumps. The ball joints will need to be replaced due to entry of moisture and lack of lubrication. Replacing one ball can cost around $250 while replacing both is about $550.

#4: Loud Popping Noise and Misfire

If you are hearing a loud popping noise and a misfire is experienced right after then the spark plug may have been dislodged from the cylinder head causing the threads on the spark plugs to be stripped. If your vehcile is still under warranty it is recommended that the cylinder head be replaced. If it is not under warranty we recommend using “Lock-N-Stitch” aluminum inserts to replace threads in the cylinder, which can start around $500 just to rent the Tool Kit.

#5: Coolant Leakage from Heater Core

The electrolysis that runs through the coolant can cause corrosion and deterioration of heater core and radiator parts. Coolant liquid often find its way onto the passenger side footwell. Replacing the heater core is a $200-$300 fix. Adding ground straps on top of that can help prevent future corrosion of components.

Consider An Extended Warranty

Today’s vehicles have complicated mechanical parts. This means repair costs are rising. With an extended vehicle protection plan, your repair costs are covered.  Through Zubie Perks, you can get $100 off an extended warranty package from our trusted partner CARCHEX.  Go to Zubie > Perks to redeem.

As the leading auto warranty insurer, CARCHEX has collected years of repair warranty claim data on thousands of vehicle makes and models. Specific types of Chevy Silverado repairs highlighted in this article are derived from data provided by Zubie and RepairPal, CARCHEX partners. Repair costs derived from both RepairPal, as well as CARCHEX based on actual warranty related data for 2002-2014 vehicles.

Top 5 Dodge Grand Caravan Repair Problems

1024 683 admin

The Dodge Grand Caravan is the perfect entry level vehicle for transportation services that want flexible cargo area, easy maintenance, smooth operation and good fuel economy.. This is why it is included in our best commercial vehicles based on Zubie driving data.

Like any vehicle though, this staple of non emergency medical transportation fleets has occasional mechanical failures. Here are the most common Dodge Grand Caravan repair problems.

#1: Power Window Motor and Switches May Fail

It is very common for one or more power windows to stop working due to a failed window motor or regulator. These parts are widely accessible and can easily be replaced. The $235-$314 for the window motor and $269-$358 for the regulator.

#2: Underbody Coolant Leaks From Rear Heat/AC

Dodge Grand Caravan equipped with rear heat/ac often have coolant leaks coming from the underbody. As part of regular maintenance hoses are replaced, and should be replaced more often in areas with severe weather. Replacing the hoses can cost less than $200.

#3: Shifting Harshness and Shuddering Issue

If your Grand Caravan is shuddering and shifting harshness is experienced then there is an issue with the automatic transmission. Check with your mechanic for recalls and service bulletins. The diagnosis for this problem can cost around $100 but replacing the transmission can be over $$1500.

#4: Key May Not Start Car or Release From Ignition

The first thing to try if your key wont release from the ignition is replacing the key, and If the quick fix does not work then you should try replacing the lock cylinder and tumblers. Both options cost under $100.

#5: Noise in Front Suspension

If you hear a rattling or clunking noise coming from the front suspension during low-speed, then your Grand Caravan may have worn sway bar brushings or sway bar end links. For this problem, typically the front struts are often replaced. Depending on if you have one or both front struts replaced this can cost $300-$800.

Consider An Extended Warranty

Today’s vehicles have complicated mechanical parts. This means repair costs are rising. With an extended vehicle protection plan, your repair costs are covered.  Through Zubie Perks, you can get $100 off an extended warranty package from our trusted partner CARCHEX.  Go to Zubie > Perks to redeem.

As the leading auto warranty insurer, CARCHEX has collected years of repair warranty claim data on thousands of vehicle makes and models. Specific types of Chevy Silverado repairs highlighted in this article are derived from data provided by Zubie and RepairPal, CARCHEX partners. Repair costs derived from both RepairPal, as well as CARCHEX based on actual warranty related data for 2002-2014 vehicles.